Incident Update: Login & Trading Disruptions April 28

On April 28 at 09:08PM UTC, the Bybit team received an abnormality alert and immediately initiated our emergency protocol. It was diagnosed that as a result of a decentralized denial of service (dDoS) attack, temporary service disruptions occurred for users attempting to log in or trade. The Bybit team acted swiftly to address the issue and forestall further irregularities, and have contained the problem as of 10:20PM UTC April 28.

What happened: A dDoS attack on the Bybit platform caused intermittent usability issues between 09:04PM-09:39PM and 10:11PM-10:20PM UTC on April 28.

What was the impact: The incident caused login and trading disruptions for some users, including:

1) Login issues 

2) Abnormal trading interface display 

3) Failure to submit/cancel orders

What Bybit is doing about it: Bybit has diagnosed the issue and patched it as of 10:32PM UTC. All affected Bybit traders can now proceed to perform trading activities as per normal. Traders may proceed to manage their respective positions. All account balances and trade data were unaffected by the abnormality, and their correct and accurate display has been fully restored.

How Bybit can help you: Bybit is committed to creating a fair, transparent and efficient trading environment. We constantly listen, care and improve to provide our users with the industry’s safest, fastest, fairest and most transparent trading experience. Please do not hesitate to reach out to our 24/7 multi-language customer support if you are impacted by this incident or have further queries.